Welcome to the Wiseday FAQ Page

Wiseday is a Canadian residential mortgage lender that partners with mortgage brokers across the country. Our mission is to offer innovative mortgage solutions to their clients, ensuring a smooth and efficient borrowing experience, underscored by our commitment to a 4-hour Service Level Agreement (SLA) for all our brokers. High-quality service is a cornerstone of our operations.

Located in Montreal, Westmount, QC, Canada, Wiseday operates with a nationwide reach, collaborating closely with mortgage brokers to provide competitive mortgage solutions.

As a lending partner, Wiseday works through mortgage brokers who refer their clients to us. We then offer financing solutions that are custom-tailored to meet the specific needs of each client.

Our portfolio includes a variety of mortgage products, such as fixed-rate and variable-rate mortgages, designed to suit the diverse needs of borrowers.

We focus on clients seeking new home purchases or looking to renew their mortgages, facilitated primarily through broker referrals. Our aim is to meet the distinct needs of first-time buyers, seasoned investors, and those seeking mortgage renewal options throughout Canada.

Clients can begin their mortgage application via a trusted mortgage broker. This broker will guide them through the application, ensuring we receive all necessary documentation.

After securing a mortgage with Wiseday, clients gain access to an online portal where they can manage their mortgage, including viewing balances and making payments.

For support, clients should contact their mortgage broker, who will liaise with us on their behalf. Our team is available from 7 AM to 11 PM, 7 days a week, ready to assist with any inquiries or concerns.

Mortgage brokers serve as the primary contact for any questions or concerns, facilitating efficient communication between Wiseday and borrowers.

Yes, Wiseday is fully licensed, adhering to all Canadian regulations, ensuring borrowers are engaging with a reputable and compliant lender.

While we currently specialize in residential mortgages, we are always looking to expand our offerings to better meet the evolving needs of both borrowers and mortgage brokers.